Our Store Policies
Things You Need to Know
I founded DynamicViews Photography with a goal in mind: Sharing a fantastic memorable experience through my eyes. I do my best to give my customers a fair, rewarding, and enjoyable shopping experience. I conduct business according to the same values, knowing that better service equals loyal customers. My policies are detailed below, please have a look and contact me if you have any questions or suggestions.
Shipping and Processing
How It Works
All orders are made or prepared as soon as possible. However, I still work a full-time job in the tour industry of Alaska. Most the pieces in my shop are Made to Order, that means that the image will be printed after the order is made. In this case, the print needs to be given time to dry. I always give an Art Piece 24 hours to dry to ensure no smearing occurs. I have a 1-4 day processing time and a 4-7 day shipping policy because of other jobs and life as is. Living in Alaska is an amazing experience, however it does come with some drawbacks. Shipping to and from small towns inn Alaska can take some time so I ask to keep this in mind as you order from me. Please remember that I haven't forgotten you, it just make take some time for me to be able to work on your order and make the time to get your order shipped out. But feel free to contact me as you feel necessary with questions you may have or if you would just like an update on my progress.
Returns and Refunds
I always want you to be satisfied with any order that you make from my shop. If there is any reason that you are not satisfied with your purchase please feel free to contact me so we can figure out the best way to resolve the issue and make sure you get as much satisfaction as possible from your purchase.
I accept returns up to 14 days after delivery.
Warranty Information
Currently I do not offer warranties on purchases.
Privacy Policies
All about Information Security
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.